Reviews From Our Customers

My first time using Service First - Jim was quick to call back, fast to come out on a night call. My AC unit stopped cooling the house with only a few hours till kids bedtime on an extremely humid night (dun dun dun). Jim assessed the issue and was very patient explaining what parts needed replacing to me and why. It made perfect sense, and lucky for me he had the parts on his truck. He stood out there getting it done during a torrential downpour thunderstorm. I couldn’t believe it. The price was very fair, the service was amazing. Couldn’t have asked for a better experience. Jim was our hero tonight. Within only a couple hours my house is already cooling down fast and the night is saved. I highly recommend using Jim and Service First. I know for sure I’m saving the number in my phone. Read Less

I have been a loyal customer of Service First for several years now. I am always impressed with all aspects of their customer service - from making an appointment for annual maintenance to repairs to installation. They are true professionals. They show up on time, do a thorough job and leave everything in perfect condition. I was particularly impressed with the thoroughness of today's technician: Romain. During the maintenance appointment he came upon a soon-to-be problem with my AC. He offered a recommendation and did a great job of communicating my options. He made sure I understood risks involved of not doing the repair as well as the costs. I highly recommend both Service First and Romain. Read Less

Great service and info from start to finish. Jody explained everything in detail about the system options that would work best for our needs. Bill and Colin were professional, meticulous, and pleasant to have in our home. They made sure we were comfortable with the setup of the unit, double checked that we were okay with vent and duct placements, and didn't leave until they addressed all of our questions. Now we can look forward to a cool summer! Read Less

Bill and Tom installed central air conditioning in our 1950’s home and new addition. They were courteous, worked diligently and were pleasant to have in our home. Other contractors commented on their professionalism and the fact that they worked steadily and were not focused on their phones. Once the installation was complete, Bill guided us through the set up for wireless connections from our phones to the thermostat and reviewed how to use and properly maintain the system. He cleaned up everything and checked to make sure the environment met our expectations before leaving. We highly recommend Service First for your HVAC needs. Read Less

Needed repair work for our AC unit that went out (naturally during the hottest weekend so far). Called Service first, the. Sent a technician the next day. Brian showed up and was extremely knowledgeable and professional, and explained everything to me in layman’s terms. I wouldn’t hesitate to use them again. Getting a quote from them to replace the whole system. Read Less